{"id":1774,"date":"2025-10-08T23:16:06","date_gmt":"2025-10-08T23:16:06","guid":{"rendered":"https:\/\/musgoderoble.mx\/?page_id=1774"},"modified":"2025-11-11T21:07:39","modified_gmt":"2025-11-11T21:07:39","slug":"politica-de-cookies","status":"publish","type":"page","link":"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/politica-de-cookies\/","title":{"rendered":"Cookie policy"},"content":{"rendered":"<section class=\"section\" id=\"section_866646196\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-471544351\">\n\n\n\t<div id=\"col-2121842345\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1762168757\" class=\"text\">\n\t\t\n\n<h3><a href=\"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/\">Customer service<\/a> Cookie policy<\/h3>\n\t\t\n<style>\n#text-1762168757 {\n  font-size: 1rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2121842345 > .col-inner {\n  padding: 0px 30px 0px 30px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row row-small align-equal\"  id=\"row-1297758509\">\n\n\n\t<div id=\"col-1149995601\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-645180739\">\n\n\n\t<div id=\"col-113692349\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:10px;margin-bottom:10px;max-width:900px;height:1px;background-color:rgb(129, 129, 129);\"><\/div>\n\n<a href=\"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/contactanos\/\" class=\"button alert is-link is-small\" >\n\t\t<span>CONTACT US<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-694114121\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:10px;margin-bottom:10px;max-width:900px;height:1px;background-color:rgb(129, 129, 129);\"><\/div>\n\n<a href=\"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/pagos-y-pedidos\/\" class=\"button alert is-link is-small\" >\n\t\t<span>Payments and orders<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-694114121 > .col-inner {\n  margin: -50px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-14934554\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:10px;margin-bottom:10px;max-width:900px;height:1px;background-color:rgb(129, 129, 129);\"><\/div>\n\n<a href=\"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/politica-envios-devoluciones\/\" class=\"button alert is-link is-small\" >\n\t\t<span>Shipping and Returns<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-14934554 > .col-inner {\n  margin: -50px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-2006713683\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:10px;margin-bottom:10px;max-width:900px;height:1px;background-color:rgb(129, 129, 129);\"><\/div>\n\n<a href=\"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/preguntas-frecuentes\/\" class=\"button alert is-link is-small\" >\n\t\t<span>Frequently Asked Questions<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2006713683 > .col-inner {\n  margin: -50px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1259685121\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:10px;margin-bottom:10px;max-width:900px;height:1px;background-color:rgb(129, 129, 129);\"><\/div>\n\n<a href=\"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/politica-de-cookies\/\" class=\"button primary is-link is-small\" >\n\t\t<span>Cookie policy<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1259685121 > .col-inner {\n  margin: -50px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1150112038\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:10px;margin-bottom:10px;max-width:900px;height:1px;background-color:rgb(129, 129, 129);\"><\/div>\n\n<a href=\"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/politica-privacidad\/\" class=\"button alert is-link is-small\" >\n\t\t<span>Privacy Policy<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1150112038 > .col-inner {\n  margin: -50px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1771693274\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:10px;margin-bottom:10px;max-width:900px;height:1px;background-color:rgb(129, 129, 129);\"><\/div>\n\n<a href=\"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/terminos-condiciones-uso\/\" class=\"button alert is-link is-small\" >\n\t\t<span>Terms and conditions of use<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1771693274 > .col-inner {\n  margin: -50px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1377218697\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:10px;margin-bottom:10px;max-width:900px;height:1px;background-color:rgb(129, 129, 129);\"><\/div>\n\n<a href=\"https:\/\/musgoderoble.mx\/en\/atencion-cliente\/terminos-condiciones-venta\/\" class=\"button alert is-link is-small\" >\n\t\t<span>Terms and conditions of sale<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1377218697 > .col-inner {\n  margin: -50px 0px 0px 0px;\n}\n@media (min-width:850px) {\n  #col-1377218697 > .col-inner {\n    margin: -50px 0px 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-2064586419\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:10px;margin-bottom:10px;max-width:900px;height:1px;background-color:rgb(129, 129, 129);\"><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2064586419 > .col-inner {\n  margin: -50px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1149995601 > .col-inner {\n  padding: 0px 20px 0px 20px;\n  margin: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #col-1149995601 > .col-inner {\n    padding: 0px 30px 0px 30px;\n    margin: 0px 0px 0px 0px;\n  }\n}\n@media (min-width:850px) {\n  #col-1149995601 > .col-inner {\n    margin: -20px 0px 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-292323019\" class=\"col medium-11 small-11 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3806982018\" class=\"text\">\n\t\t\n\n<h3>Cookie policy<\/h3>\n\t\t\n<style>\n#text-3806982018 {\n  font-size: 1rem;\n}\n@media (min-width:550px) {\n  #text-3806982018 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-collapse row-full-width\"  id=\"row-2090530580\">\n\n\n\t<div id=\"col-2121184849\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2482425451\" class=\"text\">\n\t\t\n\n<p><strong>1. Introduction<\/strong><\/p>\n<p>At Musgo de Roble S. de R.L. de C.V. (hereinafter, \u201cMusgo de Roble\u201d or \u201cwe\u201d), we use cookies and similar technologies on our website www.musgoderoble.mx (the \u201cSite\u201d) to ensure its proper functioning, improve the user experience, personalize content, analyze traffic, and offer relevant advertisements.<\/p>\n<p>This Cookie Policy explains what cookies are, what types we use, for what purpose, and how you can manage or disable them.<\/p>\n<p><strong>2. What are cookies?<\/strong><\/p>\n<p>Cookies are small text files that websites save on your device (computer, tablet or mobile phone) when you visit them.<br \/>These allow us to recognize your browser, save your preferences, and record certain information about your browsing.<\/p>\n<p>There are also similar technologies such as pixels, web beacons or local storage, which work for similar purposes.<br \/>All of them are included under the term \u201ccookies\u201d in this policy.<\/p>\n<p><strong>3. Why do we use cookies?<\/strong><\/p>\n<p>We use cookies for the following reasons:<\/p>\n<ul>\n<li>To enable the technical operation of the Site and facilitate your browsing.<\/li>\n<li>To remember your preferences (language, shopping cart, logged in, shipping address).<\/li>\n<li>To analyze traffic and improve our services.<\/li>\n<li>To show you personalized advertising based on your interests.<\/li>\n<li>To facilitate interaction with social networks (Facebook, Instagram, YouTube, etc.).<\/li>\n<\/ul>\n<p><strong>4. Types of cookies we use:<\/strong><br \/><span style=\"font-size: 14.4px;\">\u00a0<br \/><\/span>\u2014 Strictly necessary: \u200b\u200bThese cookies enable the basic operation of the Site: navigation, secure access, shopping cart, payments, and fraud protection. woocommerce_cart_hash, __cf_bm, wp_woocommerce_session_*<br \/>Duration: session or up to 48 hours. They cannot be deactivated. Without them, the Site will not function properly.<br \/>\u2014 Preferences or customization: Saves your options (language, location, currency, region). wp-wpml_current_language, currency, store_notice<br \/>Duration: 1\u201312 months. You can manage them from your browser.<br \/>\u2014 Analytics or performance cookies collect anonymous information about how the Site is used (pages visited, time spent, clicks). They help us improve content and usability. Google Analytics (_ga, _gid, _gat)<br \/>Duration: up to 24 months. You can deactivate them at tools.google.com\/dlpage\/gaoptout.<br \/>\u2014 Advertising or marketing cookies: These allow you to see ads tailored to your interests and measure the effectiveness of campaigns. fbp, fr (Facebook Pixel), IDE (Google Ads), sbjs_*<br \/>Duration: up to 6 months. You can disable them from your cookie settings or your advertising account.<br \/>\u2014 Social Media Cookies: These cookies facilitate sharing content or interacting with our pages on social media. Facebook, Instagram, YouTube, TikTok, and Pinterest cookies are available. Please consult the privacy policies of each network.<\/p>\n<p><br \/><strong>5. Third-party cookies<\/strong><\/p>\n<p>Some cookies are installed by third-party providers (e.g., Google, Meta, Brevo, YouTube, or payment platforms).<br \/>These companies may use the collected data for their own purposes (for example, to measure the effectiveness of their services or to display personalized ads on other sites).<\/p>\n<p>Musgo de Roble does not control how these third parties use the information and recommends reviewing their policies:<\/p>\n<p>Google: https:\/\/policies.google.com\/privacy<br \/>Meta (Facebook\/Instagram): https:\/\/www.facebook.com\/policies\/cookies\/<br \/>YouTube: https:\/\/policies.google.com\/technologies\/cookies<br \/>TikTok: https:\/\/www.tiktok.com\/legal\/cookie-policy.<\/p>\n<p><strong>6. How to manage or delete cookies<\/strong><\/p>\n<p>You can accept, reject or delete cookies from:<\/p>\n<p>The consent banner that appears when entering the Site.<\/p>\n<p>Your browser settings, where you can delete existing cookies or block their future installation.<\/p>\n<p>The following links contain instructions for the main browsers:<\/p>\n<p>Google Chrome<br \/>Mozilla Firefox<br \/><span style=\"font-size: 14.4px;\">Safari<br \/><\/span>Microsoft Edge<\/p>\n<p>Please note that disabling some cookies may make certain Site features unavailable or reduce the quality of your experience.<\/p>\n<p><strong>7. Changes to this Policy<\/strong><\/p>\n<p>Musgo de Roble may modify this Cookies Policy when it deems necessary, for example, in response to technological, regulatory or service changes.<br \/>The modifications will be published in this same section, indicating the date of the last update.<\/p>\n<p>Continued use of the Site after such changes implies acceptance of the new version.<\/p>\n<p><strong>8. Contact<\/strong><\/p>\n<p>If you have any questions about this Policy or the use of cookies, you can contact us at:<\/p>\n<p>ayuda@musgoderoble.mx<br \/>Musgo de Roble S. de R.L. de C.V. \u2013 Quer\u00e9taro, M\u00e9xico<\/p>\n<p>Last updated: October 2025<\/p>\n\t\t\n<style>\n#text-2482425451 {\n  font-size: 0.85rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2121184849 > .col-inner {\n  padding: 10px 10px 0px 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-292323019 > .col-inner {\n  padding: 10px 20px 0px 20px;\n  margin: 0px 0px 0px 20px;\n}\n@media (min-width:550px) {\n  #col-292323019 > .col-inner {\n    margin: -35px 30px 0px 30px;\n  }\n}\n@media (min-width:850px) {\n  #col-292323019 > .col-inner {\n    margin: -10px 0px 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_866646196 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(248, 248, 243);\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1770,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1774","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/musgoderoble.mx\/en\/wp-json\/wp\/v2\/pages\/1774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/musgoderoble.mx\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/musgoderoble.mx\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/musgoderoble.mx\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/musgoderoble.mx\/en\/wp-json\/wp\/v2\/comments?post=1774"}],"version-history":[{"count":10,"href":"https:\/\/musgoderoble.mx\/en\/wp-json\/wp\/v2\/pages\/1774\/revisions"}],"predecessor-version":[{"id":3322,"href":"https:\/\/musgoderoble.mx\/en\/wp-json\/wp\/v2\/pages\/1774\/revisions\/3322"}],"up":[{"embeddable":true,"href":"https:\/\/musgoderoble.mx\/en\/wp-json\/wp\/v2\/pages\/1770"}],"wp:attachment":[{"href":"https:\/\/musgoderoble.mx\/en\/wp-json\/wp\/v2\/media?parent=1774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}